Hong Kong-based Cosmosupplylab Gains Agility with NetSuite

Founded 15 years ago, Cosmosupplylab underwent rapid growth in recent years when it became recognized as the go-to supplier of accessories for the world’s leading technology and mobile devices. Yet its existing Excel-based processes couldn’t scale with the company as it grew to 10,000 employees and an implementation of Epicor did not provide the insights or global reach it needed.


Cosmosupplylab

Company

Cosmosupplylab

Location

Hong Kong

Industry

Manufacturing

Revenue

$300 million

Employees

10,000

Number of users

About 250

Other solutions considered

Epicor, SAP

Systems replaced

Excel, Accounting software

NetSuite Product Implemented

NetSuite OneWorld

IMPLEMENTATION PARTNER

ONE Consulting

Location

Hong Kong

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“NetSuite brought flexibility and the cloud. We can choose the speed and the module we want to implement. NetSuite’s ability to transact in multiple languages and currencies was an important factor for us with our manufacturing facilities in China.” Cosmosupplylab

Global Scale, Local Efficiencies

Finding the right fit
After previous ERP struggles, Cosmosupplylab selected NetSuite OneWorld for its multi-language and multi-currency capabilities and its modern, user-friendly interface. Cosmosupplylab first implemented NetSuite in Hong Kong for fixed assets and financials, then added demand planning and manufacturing in China.
Simplifying processes and engaging users
Cosmosupplylab replaced an onerous manual approval system by implementing an efficient workflow process for all purchase requests. NetSuite OneWorld’s unified system has saved the company time, created more accurate reporting and helped to simplify partner communications.
Building the brand
As the company plans to expand into new markets like cosmetics, medical accessories and wearables, Cosmosupplylab plans to extend its use of NetSuite, adding CRM features and streamlining the monthly reporting required by the Chinese government.

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