Success Services is a programme designed to ensure ongoing satisfaction and growth with NetSuite, from planning to launch and beyond. The programme includes a suite of services that are designed to suit any customer’s business needs. Each Success Services plan includes an Experience Manager, a dedicated industry and product expert, who will work with you to understand your key issues, business goals and opportunities, as well as an allocation of development and consultancy hours. Your Experience Manager will help develop a targeted roadmap to drive success, working with our Success Services consultants and developers to ensure the product is tailored to your specific needs. With Success Services, NetSuite delivers a superior customer experience and valuable business solutions.
Commerce Success Services
As the commerce landscape and expectations of your customers evolve, so should your web store. Leverage NetSuite Commerce Success Services to help grow your online business and deliver engaging experiences to your shoppers. With Commerce Success Services, you can continuously develop and enhance your web store based on customer feedback, new trends, technologies and functionalities.
Commerce Success Services is a subscription-based plan available in several cost-effective versions to suit your business needs. Each plan provides you with an allotment of hours which can be used for website enhancements and optimisation, as well as access to a Commerce Experience Manager, a digital strategist and commerce expert, who will work with you to help you align your business goals. Your Commerce Experience Manager will proactively engage with you, working with your dedicated team of Commerce Success developers and consultants to help ensure your online success.
Get prescriptive, industry best-practice, commerce-specific services designed to promote engagement and conversion on your site.
A dedicated Commerce Experience Manager (CXM) is your single point of contact, providing continuity and familiarity with your website and help you effectively use your subscription.
Simple, transparent pricing to suit your business needs.
Leverage the expertise of NetSuite SuiteCommerce web developers and consultants when you need it. No separate SOWs or sales process required.