Resource Center
NetSuite Ecommerce White Papers
Learn what industry analysts say about NetSuite products by reading one of these white papers.
Forrester: Welcome to the Era of Agile Commerce
In this publication from Brian Walker of Forrester Research, you can learn about the challenges and opportunities that are created due to the explosion of touchpoints with the customer. Learn how companies need to orchestrate the customer relationship across multiple touchpoints, make customer analytics a core competency, and unify business data to succeed in this new market.
Nucleus Research: Independent Evaluation of NetSuite E-Commerce Customers
Nucleus Research analyzed the activities of online retailers using NetSuite to assess the impact of the software on their businesses. Analysts found NetSuite helped retailers automate previously-manual processes and grow without adding staff. Customers found NetSuite helped them to gain better visibility into their operations and improve customer service. Nucleus identified a number of areas where customers using NetSuite's ecommerce capabilities became more efficient: IT Cost Savings, Reporting, Order Fulfillment, Accounting, Inventory management, Customer Service, and Website Management.
The Ecommerce Edge: The Benefits of a Seamless Business Management Software Suite
This report outlines how managing all your ecommerce operations with a single software application, including accounting, sales, warehouse, customer service, marketing and website, can help you improve business productivity by streamlining operations and automating processes across the company.
Best Practices for Killer E-tailing
What do you really know about your ecommerce customers? Today's top e-tailers can view their customers' financial data, purchase history, support questions, marketing campaign history and scheduled activities all in one place. And they can also tell you exactly what each of their store visitors have done on their site—what pages they've seen, what items they've added to their cart, and what paths they've taken through the site. Learn the key best practices for selling more over the Web—the Nirvana for ecommerce businesses.
