Suzanne Myerson

Oracle NetSuite JAPAC Communications

Eveo drives business performance and operational efficiency with NetSuite services resource planning

Digital Health Care Marketing Agency Gains Real-Time Insights Through NetSuite

SAN MATEO, Calif.—October 22, 2015—NetSuite Inc. (NYSE: N), the industry's leading provider of cloud-based financials / ERP and omnichannel commerce software suites, today announced that Eveo, a digital health care agency that delivers branding, strategic marketing and tactical services to pharmaceutical, biotech and medical device companies, has implemented NetSuite Services Resource Planning (SRP). Based on NetSuite financials / ERP and the NetSuite OpenAir Professional Services Automation (PSA) solution, NetSuite SRP enables Eveo to run its end-to-end business from financials, project and resource management, time and expense reporting, to client billing and revenue recognition—all within one unified solution. Since implementing NetSuite, Eveo has achieved greater operational efficiency and has improved data-driven insights with NetSuite SRP, which has been instrumental in helping Eveo to innovate and evolve its business with website, video, mobile and other digital marketing solutions for clients.

"NetSuite has helped us build a better agency," said Eveo CEO Olivier Zitoun, who founded the agency in 1999. "NetSuite gives us access to the right insights to run our business effectively. Without that, we'd be navigating in the dark and would not be able to change and evolve the agency as we want to."

NetSuite replaced a QuickBooks application that was poorly suited to handle growth and offered limited visibility into key business metrics. Eveo, the winner of dozens of Horizon Interactive Awards and Communicator Awards in the marketing and advertising industry, selected NetSuite as the solution that could best provide the scalability, transparency and automation that Eveo needed after an evaluation against competing offerings from SAP and others. Today, NetSuite SRP is used by all of Eveo's approximately 100 employees to better manage about 200 projects at any given time for such leading health care-related companies as Pfizer, Novartis, Genentech, Merck, GlaxoSmithKline, AstraZeneca, Bristol-Myers Squibb, Roche, Allergan and others.

"With NetSuite, we can now generate profit at any level, and it's just a matter of scaling up," Zitoun said. "NetSuite lets us empower team leaders so they can do a better job supporting accounts, and that means happier clients, growing the business and a more profitable agency. When you're a services business, it's all about managing your expenses and staffing. You have to do a great job forecasting what you need in terms of resources, and NetSuite SRP has become a critical platform that allows us to do that."

NetSuite SRP provides the following key features and benefits including:

  • Access to real-time information.
  • The ability to track profitability at the project and client level with NetSuite SRP has enabled Eveo to generate data-driven insights essential for optimising processes and strengthened internal accountability across business team leaders while equipping them with tools to manage budgets.
  • Optimization of resource allocations across projects to track such key metrics as billable utilization, time to completion, on-time delivery, client satisfaction and others.
  • Improved pipeline forecasting and the ability to adapt the business as challenges and opportunities emerge.

"Eveo's continued leadership and innovation in the competitive world of health care marketing is illustrative of their unwavering client and marketplace focus," said Chris Hering, director and vertical market lead for advertising media and publishing at NetSuite. "NetSuite's Cloud Agency full-business suite is a perfect complement to businesses that need real-time insight without costly overheard or the distraction of disconnected legacy systems. EVEO, like all NetSuite customers, is able to focus on its business because NetSuite's always-on, fully integrated suite, keeps the business on-track."

About Eveo

Eveo is a leading independent, full-service health and wellness agency, rooted in technology. Founded in 1999 by Olivier Zitoun, Eveo has partnered with over 200 health brands to help them achieve their goals through insight-driven strategies, award-winning creative, and groundbreaking innovations. Eveo is headquartered in San Francisco with an office in New York City. For three years in a row, Eveo was ranked the No. 1 independent digital health agency in the U.S.

Today, more than 24,000 companies and subsidiaries depend on NetSuite to run complex, mission-critical business processes globally in the cloud. Since its inception in 1998, NetSuite has established itself as the leading provider of enterprise-ready cloud business management suites for businesses of all sizes seeking to upgrade their antiquated client/server ERP systems. Many of the FORTUNE 100 companies run their business on NetSuite. NetSuite continues its success in delivering the best cloud business management suites to businesses around the world, enabling them to lower IT costs significantly while increasing productivity, as the global adoption of the cloud accelerates.


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