Suzanne Myerson

Oracle NetSuite JAPAC Communications

American Express Global Business Travel chooses NetSuite OneWorld to run global financial operations

Travel Management Company to Leverage NetSuite Cloud's Business Agility, Flexibility and Visibility Across its Entire Global Operations

NETSUITE SUITEWORLD 2015, SAN JOSE, Calif.—May 5, 2015—NetSuite Inc. (NYSE: N), the industry's leading provider of cloud-based financials / ERP and omnichannel commerce software suites, today announced that American Express Global Business Travel (GBT) will run its entire global financial operations on NetSuite OneWorld. GBT, one of the world's largest travel agency networks, plans to use NetSuite OneWorld to power its core end-to-end financial processes, including financial consolidation across dozens of countries and currencies around the world, as well as order-to-cash and procure-to-pay—all within a single unified software system. With a global rollout of NetSuite OneWorld, GBT plans to leverage the agility, flexibility and scalability of the NetSuite cloud-based business management suite to continue to grow and expand its business around the world while ensuring real-time visibility into its global business operations.

American Express Global Business Travel is a joint venture between American Express and an investor group led by private investment firm Certares that was established in June 2014. GBT employs 14,000 staff across 140 countries and provides businesses around the world with leading travel solutions, integrated consulting services, proprietary research and end-to-end meetings and event management.

Following the joint venture agreement, GBT made the decision to transition its global IT operations to the cloud to drive greater efficiencies and cost savings. In choosing NetSuite OneWorld, GBT selected a cloud-based ERP solution that could be implemented quickly, while also supporting and scaling to GBT's ongoing global growth.

"We chose NetSuite because we were impressed with the flexibility of its cloud-based ERP, which is essential to supporting our business as we continue to transform and grow," said Steve Curts, Chief Strategy Officer at American Express Global Business Travel. "The dashboard-driven capabilities of NetSuite OneWorld provide real-time visibility into our global operations, allowing us to operate more efficiently and reliably, which our customers value in our company."

"NetSuite is excited to have been selected by American Express Global Business Travel as a key partner in its global transformation as a new company," said Zach Nelson, NetSuite CEO. "GBT has always been a leader in business travel and we are very proud that NetSuite was selected as the platform to support the company's continued market leadership and global expansion. GBT is the latest company to embrace the NetSuite Cloud, joining other marquee names such as Williams-Sonoma and Shaw Industries. GBT's decision to choose NetSuite is yet another sign that global organisations are moving to the cloud and choosing NetSuite OneWorld to transform and support their entire global finance operations."

Why NetSuite?

With support for 190 currencies, 19 languages, and automated tax compliance in over 50 countries, NetSuite OneWorld will provide GBT with benefits including:

  • Real-time global financial consolidation. NetSuite OneWorld will provide real-time visibility across all of GBT's operations with one single financial system of record. GBT will also be able to quickly assimilate any future acquisitions, no matter where they are in the world, and then consolidate financial reporting across the enterprise.
  • Multicurrency management. NetSuite OneWorld's multicurrency capabilities enable GBT to seamlessly and accurately manage its global financials, quickly expand into new global markets, and accommodate customer preferences.
  • Role-based information delivery. GBT will take advantage of NetSuite OneWorld's capabilities to deliver the right information at the right time to the right people in the right roles across the entire Organisation.
  • Real-time analytics and reporting. GBT will be able to monitor, report and analyze overall business performance in real-time using NetSuite OneWorld's dashboards, reporting and analytical tools.

Curts, GBT's Chief Strategy Officer, appeared onstage today with Nelson to announce the deal at SuiteWorld 2015, NetSuite's annual conference for customers, partners and industry thought leaders being held this week in San Jose, Calif. In addition to GBT's use of NetSuite, the two companies also announced an agreement whereby select NetSuite customers can access GBT Middle Market travel services at a preferred rate.

About American Express Global Business Travel
American Express Global Business Travel enables corporations and empowers business travellers with insights, connections and exceptional customer service on a global scale. Through technology and information, American Express Global Business Travel provides leading travel solutions, integrated consulting services, proprietary research, and end-to-end meetings and events capabilities. These innovative offerings enable clients to optimise the return on their travel and meetings investments.

American Express Global Business Travel has operations and network partners in nearly 140 countries worldwide with approximately 14,000 employees. American Express Global Business Travel ranked first among corporate travel providers in the 2014 Corporate Travel 100 ("CT100"), an annual listing compiled by Business Travel News which ranks companies with the largest volume of U.S. air bookings. Learn more about how American Express Global Business Travel connects the world at

American Express Global Business Travel ("GBT") is a joint venture that is not wholly-owned by American Express Company or any of its subsidiaries ("American Express"). "American Express Global Business Travel", "American Express" and the American Express logo are trademarks of American Express, and are used under limited license.

About NetSuite
Today, approximately 24,000 companies and subsidiaries depend on NetSuite to run complex, mission-critical business processes globally in the cloud. Since its inception in 1998, NetSuite has established itself as the leading provider of enterprise-class cloud-based financials/ERP suites for divisions of large enterprises and mid-sized organisations seeking to upgrade their antiquated client/server ERP systems. NetSuite continues its success in delivering leading cloud ERP/financials suites to businesses around the world, enabling them to lower IT costs significantly while increasing productivity, as the global adoption of the cloud is accelerating.


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