NetSuite Next
Introduce your business to the power of AI
NetSuite Next’s AI features make your business more efficient, reliable, adaptive, collaborative, insightful, and intuitive by design. NetSuite Next comes with practical AI capabilities built right in. This ensures your organisation achieves outcomes faster, more intuitively, and with greater certainty. Complex or repetitive tasks are easily managed using conversational intelligence, natural language search, and automated agent workflows. Best of all, switching to NetSuite Next is simple. You won’t need to alter your current customisations or migrate your data.
NetSuite, as you know it, is only smarter, more collaborative, and more intuitive
Search and navigate
Ask Oracle is central to NetSuite Next. This natural language assistant lets customers search, navigate, analyse, and act across all NetSuite data using everyday English. Ask Oracle provides context-aware answers, charts, interactive content, and step-by-step reasoning so you can see how each answer is reached. There’s no need to dig through menus or reports. Just type your request, and actions or insights become available when you need them.
Collaborate with agents
Begin an agent-led workflow in Ask Oracle, or let agents work in the background while you get on with your day. You can watch the agent’s progress live. Interact with the agent: compare options, weigh trade-offs, and confirm decisions. The agent offers suggestions and analysis, but you remain in control. This supports real collaboration and delivers precise, auditable results.
Strategise in interactive workspaces
Shared Canvases bring information and intelligence together, making it easy for everyone to see the bigger picture. With NetSuite Next, teams can create summaries, detailed analyses, comparisons, plans, and visuals on a single canvas. Work alongside the AI, adjust the content, or add your own insight. Share the final canvas with colleagues for review or approval—no matter where they are located in Hong Kong or overseas.
Engaging, intuitive user interface
NetSuite Next’s interface is based on Oracle’s Redwood Design System and is focused on speed and clarity. Lists and forms include smart filters, improved search, limitless scrolling, and a uniform layout. Completing transactions is quicker and feels more natural. Reports are easier to read and act upon, thanks to clean design and straightforward drill paths, helping leaders make faster decisions.
Power of the platform
Capacity and efficiency
Built on Oracle Cloud Infrastructure (OCI), NetSuite Next delivers enterprise performance, scalability, data security, and resilience, aligned with the Hong Kong Privacy Act and ISO 27001. Access Oracle’s leading AI innovations, ready for demanding workloads. We’ve refined our core services, so the system responds more quickly. With fast, real-time AI, each exchange is dynamic and keeps pace with your business.
Transparency, trust, and control
Enterprise AI needs to be reliable - Ask Oracle is built for transparency. You see the data that informs responses, verify answers, and adjust them if needed. You always remain in control and can trust your outcomes. The system follows your roles, permissions, and approval processes as set in NetSuite, with actions and visibility limited to what you define.
Extensible and customisable
For over two decades, the SuiteCloud Platform has allowed NetSuite to be extended and adapted. AI now elevates what's possible. It moves beyond form updates, allowing new agents, linking to external AI assistants, and managing broader intelligent processes. With new AI tools, developers, partners, and administrators can adapt NetSuite Next to meet specific business needs and deliver AI-powered experiences.
Built for scale. Built for AI. Built for what’s next.
NetSuite Next operates within your data and controls, providing a trusted, single source of truth. With an auditable, explainable AI, it delivers an experience tailored to your business. AI lays the foundation for sound decision-making, helping teams make practical choices with confidence.
Insightful
Spot business trends and risks early, and uncover opportunities before they emerge. Give Hong Kong managers clear audit trails and insights to support compliance and leadership.
Collaborative
NetSuite Next communicates in plain language, delivering results ready to use and share securely with colleagues, both within and globally.
Adaptive
From finance and sales to other functions, NetSuite Next fits local ways of working. This will include supporting reports, Hong Kong GST, and upholding local compliance.
Trustworthy
Manage all operations in one secure database, with NetSuite Next following your existing controls and permissions. The goal is to stay protected with global privacy laws and benefit from compliance aligned with ISO 27001.
Intuitive
AI feels like a natural addition to your existing processes. Get teams up and running quickly with simple language and familiar Hong Kong business conventions.