Turnkey Service Allows Distributors to Jump Start B2B/B2C Ecommerce with Packaged Offering of NetSuite SuiteCommerce and Expert Services
IRCE 2014, CHICAGO, Ill. and SAN MATEO, Calif.—June 11, 2014—NetSuite Inc. (NYSE: N), the industry's leading provider of cloud-based financials / ERP and omnichannel commerce software suites, today announced the SuiteCommerce Implementation Service, designed to enable wholesale distributors to accelerate their ecommerce implementation. The new service offering is geared to jumpstart ecommerce for distributors looking to expand online to reach new markets and new customers, grow revenue, reduce the administrative costs of phone, email, direct and fax orders and provide greater ease and convenience of account administration for existing customers.
The NetSuite SuiteCommerce Implementation Service supports the realization that B2B buyers increasingly want the same easy and convenient online experience for business as they have as consumers on B2C ecommerce sites. A recent survey by the Acquity Group found that 57 percent of business buyers have bought goods for their organisations online, and 37 percent expect to spend more of their procurement budgets online next year. That survey, 2013 State of B2B Procurement Study also found that 71 percent of all respondents said they'd be more likely to order online or buy more than they would if it were easier and more convenient to browse and buy goods online.
The new service package is created for SuiteCommerce, the only cloud platform that enables distributors to seamlessly connect every step of their business—ecommerce, CRM, order management, merchandising, marketing, inventory and financials. Winner of the 2014 CODiE Award for Best Commerce Solution from the Software & Information Industry Association (SIIA), SuiteCommerce gives distributors a single commerce platform to increase revenue and customer satisfaction, streamline operations, and reduce cost and complexity.
Implementation by the NetSuite Professional Services team helps ensure that distributors have a top-quality ecommerce platform that accelerates time to value and meets rapidly changing customer and market demands such as the ability to:
Minimise administrative costs and improve ordering ease and convenience. With a self-service B2B portal, SuiteCommerce enables distributors to gain new internal cost-efficiencies while making it easier and more convenient for customers to order products, manage account details, track order status and shipments, pay via credit card or be invoiced with payment terms up to their credit limit based on current account balance, pay their negotiated price including quantity price breaks, and view custom catalogues specific to them.
Deliver a B2C-like commerce experience. The SuiteCommerce platform helps satisfy the expectation of B2B buyers for a B2C-like online shopping experience that features user-friendly design, rich interactivity and more.
Gain flexibility for both B2B and B2C sales. Distributors can deliver a high-calibre ecommerce experience for core B2B customers while also driving incremental revenue by expanding their markets to consumers, all on a single SuiteCommerce instance.
"We're committed to helping wholesale distributors stay competitive by helping them to cost-effectively increase market share and reach new customers," said Andy Lloyd, NetSuite General Manager of Commerce Products. "NetSuite's expert services along with our award-winning SuiteCommerce platform give distributors a comprehensive commerce solution that provides their business partners and customers with the engaging and relevant online experiences they have come to expect."
Available now, the SuiteCommerce Implementation Service provides a web store loaded with features and functionality. Depending on the business need and how quickly implementation is required, the service is available in standard and premium packages. The premium package includes functionality for product comparisons, newsletter publishing, merchandising zones, recently viewed items and product lead time displays, in addition to features in the standard edition, which include quick ordering, type ahead search, create and review quotes, and find a retailer.
Today, more than 20,000 companies and subsidiaries depend on NetSuite to run complex, mission-critical business processes globally in the cloud. Since its inception in 1998, NetSuite has established itself as the leading provider of enterprise-class cloud financials/ERP suites for divisions of large enterprises and mid-sized organisations seeking to upgrade their antiquated client/server ERP systems. NetSuite excels at streamlining business operations as demonstrated in a recent Gartner study naming NetSuite as the fastest growing financial management software vendor on a global basis. NetSuite continues its success in delivering the best cloud ERP/financials suites to businesses around the world, enabling them to lower IT costs significantly while increasing productivity, as the global adoption of the cloud is accelerating.
NetSuite SuiteCommerce enables B2C and B2B merchants, manufacturers and distributors to seamlessly connect every step of a multi-channel, multi-location business—from ecommerce, POS and order management to merchandising, marketing, inventory, financials and customer support. Featuring an advanced web store that allows the creation of uniquely branded and personalised shopping experiences optimised for multiple devices, SuiteCommerce empowers businesses to run across multiple touchpoints—web, brick-and-mortar stores, mobile—all from a single, unified cloud-based commerce platform that provides unprecedented visibility into your business and customers. Please visit www.suitecommerce.com for more information.
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