Wholesaler Saves 100+ Hours a Month by Trading Its On-Premises System for NetSuite
Shisei Hanbai is a Japanese wholesaler of modern housewares and fashion accessories. It manufactures its products—think sleek vases and kitchen utensils, plus knit socks and hats—overseas and distributes them across Japan. For over 50 years, the company's focus on quality has ensured customer loyalty and continued growth.
COMPANY
Shisei Hanbai
LOCATION
Osaka, Japan
INDUSTRY
Wholesale Distribution
EMPLOYEES
50 to 99
APPLICATIONS REPLACED
AS/400-Based Software
NETSUITE MODULES DEPLOYED
Learn How Cloud ERP Can Streamline Your Business.
“We see real-time sales data on our NetSuite dashboard, and we make decisions quickly. Everyone is on the same page.” Masanori Sen, President, Shisei Hanbai
Less Manual Processes, More Data Analysis
- Designing and delivering distinctive products
- Shisei Hanbai maintains a diverse supplier network so that it can offer a wide range of products—between 1,000 and 1,500 SKUs at any given time. In recent years, the company has focused on manufacturing products from recycled materials, bolstering its reputation for sustainability. Its wholesale operation accounts for 95% of sales, with 7,000 customers throughout Japan.
- Legacy system slows reporting and order management
- Shisei Hanbai previously managed its supplier and sales data with a highly customised, on-premises system. To create critical reports like a monthly sales report, the team had to extract and import data into Excel and other platforms. They also had to enter the company’s 1,000 monthly orders into the system manually, which took about 100 staff hours.
- Real-time data and automation
- Shisei Hanbai deployed NetSuite ERP to replace its legacy system. Now, a monthly sales dashboard displays real-time KPIs like sales by product and region, eliminating the need to create monthly sales reports and saving the company 25 hours per month. Shisei Hanbai also replaced its manual order management process with a NetSuite workflow that is five times faster.
- Data visualisation supports strategy
- Easier access to more accurate data has boosted productivity at all levels of the organisation. Company leadership tracks department-specific KPIs on role-based dashboards, then works through PDCA (plan, do, check, act) cycles to improve performance. And each department can now access its individual sales data, fostering a culture of accountability and empowerment throughout Shisei Hanbai.
